Services
Everything your business needs to stay running, secure and on course
Five services that work together. Start with the one that solves today's headache and build from there. We'll always recommend what makes sense for your size and budget.
Service 01
Managed IT & help desk
Your outsourced IT department. Your team gets quick, friendly help when something breaks, and we work quietly in the background so things break less often.
Instead of paying someone to fix problems after they happen, you pay a predictable monthly fee for us to keep your computers, accounts and software healthy, updated and backed up. When your team needs help, they reach a real person who already knows your setup.
A good fit if: you don't have IT staff, your "IT person" has another full-time job, or your current provider only shows up when something's on fire.
Talk to us about managed ITWhat's included
- Help desk by phone, email and remote session for everyday issues
- 24/7 monitoring of computers and servers, with alerts handled before they become outages
- Patching and updates for Windows, macOS and business software
- Backup and recovery, tested regularly so you know it actually works
- Microsoft 365 / Google Workspace administration
- New hire and departing employee setup and offboarding
- Endpoint security: modern antivirus, device encryption and multi-factor authentication
- Vendor management: we deal with your internet provider, printer company and software vendors
Service 02
Cybersecurity assessments & penetration testing
Find out where you're vulnerable before a criminal does, then get a clear plan to fix it.
A security assessment is a top-to-bottom review of how your business protects its data: your devices, accounts, email, backups, network and everyday habits. A penetration test goes a step further: with your permission, our testers try to break in the way a real attacker would, so you can see what's actually exploitable.
Either way, you get a report written for humans: an executive summary for leadership, a prioritized list of fixes, and technical detail for whoever does the work, whether that's us or your own team.
A good fit if: a client, insurer or regulator is asking about your security, you've had a scare, or you simply want to know where you stand.
Book a free security assessmentWhat we test
- External penetration testing of internet-facing systems, websites and remote access
- Internal network testing: what could an attacker reach from one infected laptop?
- Web application testing for customer portals and online stores
- Phishing simulations and staff security awareness training
- Microsoft 365 / cloud configuration reviews
- Vulnerability scanning on a recurring schedule
- Cyber insurance questionnaire support
- Retesting after fixes, to confirm the holes are closed
Service 03
Networking & infrastructure
Fast, reliable, secure connections that just work, in the office, in the cloud and for remote staff.
Slow Wi-Fi, dropped calls and mystery outages cost you time and customers. We design, install and maintain the equipment and systems your business runs on, and we document everything so you're never held hostage by a single person who "knows how it works."
A good fit if: you're moving offices, opening a new location, outgrowing your current setup, or tired of unexplained slowdowns.
Plan your network with usWhat we handle
- Business Wi-Fi design, site surveys and installation
- Firewalls and secure remote access (VPN / zero-trust)
- Switching, cabling and network segmentation to keep guest, staff and payment traffic apart
- Servers and storage, on-site or in the cloud
- Cloud migrations to Microsoft 365, Azure, AWS or Google Cloud
- Office moves and new locations, planned end to end
- Network documentation and diagrams you own
Service 04
Compliance
- HIPAA
- PCI DSS
- CMMC
- SOC 2
Turn intimidating requirements into a clear checklist, and then get it done.
Compliance frameworks are written for lawyers and auditors, not business owners. We translate them into practical steps, put the right technical controls in place, write the policies, and help you collect the evidence auditors ask for.
- HIPAA for medical, dental and other practices that handle patient information
- PCI DSS for businesses that accept credit card payments
- CMMC for defense contractors and their suppliers
- SOC 2 for software and service companies whose customers demand proof of security
How we help
- Gap assessment: where you are today versus what the framework requires
- Prioritized remediation roadmap with realistic timelines and costs
- Technical controls: encryption, access control, logging, backups and more
- Written policies and procedures tailored to how you actually work
- Risk assessments and vendor reviews
- Audit preparation and evidence collection
- Ongoing monitoring so you stay compliant after the audit
Compliance is a shared effort. We'll be upfront about which parts we handle and which require decisions or sign-off from you.
Service 05
IT consulting & vCIO
Senior technology leadership, part-time. A trusted advisor who helps you make smart decisions and spend wisely.
A vCIO (virtual Chief Information Officer) is an experienced technology leader who joins your planning conversations without joining your payroll. We'll get to know your business goals, then build a roadmap and budget so technology supports where you're headed, not just where you've been.
A good fit if: you're making a big technology decision, planning for growth, or want someone senior to own technology strategy without hiring a full-time executive.
Schedule a strategy conversationWhat a vCIO does for you
- Technology roadmap for the next one to three years
- IT budgeting and forecasting, so there are no surprise expenses
- Regular business reviews with leadership
- Vendor and software selection: unbiased advice on what to buy (and what not to)
- Security and risk strategy aligned with your insurance and clients
- Business continuity and disaster recovery planning
- Project leadership for big changes like new systems, mergers or relocations
Not sure which service you need?
That's normal. Start with a free security assessment and we'll recommend the right mix for your business, with no obligation.